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Cancellation Policy

Your appointments are of utmost importance to us at Morph Health and Wellness. They are reserved with our providers to meet your specific needs. We understand that unexpected events can occur. In our commitment to efficiency and providing the best possible care, we adhere to the following policies:

Late Arrival and
form completion Policy

If you are 5 minutes or more late to your appointment without prior notice and approval or do not respond to the provider’s call as prompted, your appointment will need to be rescheduled. We require at least 24 hours’ notice to change or cancel appointments. A ‘no show’ or cancellation without 24 hours’ notice will result in a charge for the full fee of $100.00 for your appointment. If the required patient paperwork and consent forms are not returned before your appointment, your visit will be considered a cancellation and result in a charge for the full fee of $100.00 for your appointment.

Missed Appointment and
Cancellation/No-Show Fee

If you cannot keep a scheduled appointment with your provider, you must provide a minimum of a 24-hour notice. If you fail to manage your appointment online or contact the office to cancel or reschedule your appointment before 24 hours of your scheduled appointment, you will be charged a $100.00 missed appointment fee to the card on file.

ATTENTION:

Morph Health and Wellness is currently undergoing a patient portal transition, which will adjust the appointment booking flow.

From June 22 to June 28, all appointments booked in Boulevard will be automatically re-booked in our new patient portal calendar, EMRG, and an appointment confirmation with your patient forms will be emailed to you from noreply@updates.joinemrg.com.

You will also receive a text from our staff with instructions for how to complete your forms. This does not alter your selected appointment time or chosen provider; it only helps you avoid having to complete duplicate forms.

We aim to make this transition as easy as possible for you! Please direct any questions to our team at 770-243-5753 or contact@elevismed.com.